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The Hospitality Forum 2019

25 - 26 September 2019 at Crowne Plaza Hotel: Stratford Upon Avon

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Company Details

Delegate Details

Terms & Conditions

Booking and Acceptance Confirmation UK Buyer Events

As a Buyer delegate, your place at the forum is provided on a complimentary basis. This includes your accommodation on the main forum evening, all forum function meals and beverages, all forum function refreshments, your business schedule for the 2 days of the forum including your Supplier appointments, networking and social sessions. Once a Buyer delegate has confirmed their attendance at the forum, no cancellation without penalty is allowed within 8 weeks of the forum date. A Buyer may substitute their place with another colleague who holds suitable purchasing authority within the company.

Should a cancellation be made within 8 weeks of the forum date and no replacement delegate is confirmed, the following penalties will apply:

  • Between 8 weeks and 4 weeks of the forum date, the sum of £500.00 will be paid to DP Events Management Ltd by the way of a cancellation fee unless they substitute their attendance with a colleague from their organisation who has purchasing authority.
  • Within 4 weeks of the forum date, the sum of £1000.00 will be paid to DP Events Management Ltd by way of a cancellation fee unless they substitute their attendance with a from their organisation who has purchasing authority.
  • If a name change is made within 8 to 2 weeks of the forum date DP Events Management Ltd can incorporate the changes within the forum's official literature. However within 2 weeks of the forum date, we cannot ensure the literature can be updated to suit the new changes.

The cancellation costs shown are accurate estimates of the losses DP Events Management Ltd will suffer when a delegate cancels and no substitute replacement delegate is offered. This includes hotel costs, conference costs, print & administration costs, plus the cost involved of us securing a replacement delegate from another company.

Our cancellation policy and the penalty fees stated will not be affected by any circumstances of cancellation including where health, personal reasons or business arrangements may be involved, the delegate's company must send a suitable delegate to replace the delegate that cannot attend or must be bound by the terms of this document.

Any delegate failing to arrive on time for the pre-booked meetings will be liable to make extra time available during the forum to meet with the companies they were scheduled to meet.


The Buyer/Company will be responsible for your own travel arrangements to the forum / venue and DP Events Management Ltd will not be responsible for the costs of your travel to or from the forum/venue. DP Events Management Ltd accepts no responsibility for any delays or lost time due to the delegates travel arrangements.

Hotel / Accommodation/ Food and Beverage

Buyer delegates will be provided with a hotel bedroom including breakfast on a complimentary basis at the forum venue. Rooms are allocated by the hotel to delegates and all delegates are responsible to accept and agree to the hotels terms and conditions during their stay. If any Buyer wants to upgrade their room at the hotel, order anything via room service, the mini bar, the spa or any other service or extra that is outside of the standard DP Events Management Ltd Buyer delegate package, then these costs must be settled and paid directly by the Buyer delegate with the venue/service provider. As a Buyer delegate, you must arrive at the forum venue at the time DP Events Management Ltd states in their literature. Buyer's delegates will be provided with 2 business lunches and 1 dinner function during the period of the forum. Drinks, refreshments and snacks will be served during business sessions and alcoholic drinks consisting of wine and beer will be served during dinner.

Any items or services that a buyer delegate may want to purchase or consume that are not with the standard buyer delegate package will be charged directly by the hotel/venue to the buyer delegate.

Business Sessions

You must attend all business, networking and social sessions for the full duration of the forum. You must not cancel or change any appointments DP Events Management Ltd have arranged for you.

All Buyer delegates will be provided with a business schedule that will run for the complete duration of the format and this includes a series of Supplier appointments, networking sessions and social functions.

All Buyer delegates will be located at their own meeting desk located in the main business section of the forum. All Buyer/Supplier meetings/appointments will be held at the Buyer's meeting desk. Buyer delegate appointment schedules are made up as follows:-

  • Around 1 week from the forum date, a list of the attending Suppliers will be sent to each Buyer. A list of all attending Buyers will be sent to all Suppliers. Buyers are asked to select which Suppliers they would like to meet with and confirm their list to us in numerical order with 1 being the highest priority. Suppliers are asked to complete the same exercise and from these requests DP Events Management Ltd arranges and confirms the appointment schedules for each delegate. These schedules are confirmed to each delegate before the forum date.
  • At the forum, all delegates work strictly to their listed business schedule.
  • If 2 Buyer delegates attend from the same company, there will be 2 separate business schedules arranged unless agreed differently with DP Events Management Ltd prior to the forum and in writing.


  • DP Events Management Ltd will not accept any responsibility for loss of time, money or inconvenience caused as a result of the forum being cancelled due to reasons beyond DP Events Management Ltd control. If the date is changed by DP Events Management Ltd, the Buyer will be asked to reconfirm their attendance at the new date

  • DP Events Management Ltd will not be held responsible for any injury or accident sustained by any delegate during the period of the forum. In particular, any participation by a delegate in any sporting / leisure activities or pursuits is undertaken at the total wish & risk of the delegate.

  • DP Events Management Ltd will not be held responsible for health or well-being of any delegate who attend their forums.

  • DP Events Management Ltd will not be held responsible for any damage caused to or loss of any items or property during the period of the forum. Any such damage must be dealt with by the delegate and the other party involved.

  • DP Events Management Ltd will not be held responsible for any incidents that may arise as a result of consumption of excessive amounts of alcohol or drugs.

  • DP Events Management Ltd will not be held responsible for the loss of any time (social or business) or any costs incurred by the Buyer(s) Company during the forum.

  • If the forum is cancelled by DP Events Management Ltd no liability for any consequential loss to the delegate or the delegate’s employer is accepted.

  • DP Events Management Ltd will not accept any excuse for cancellation of a delegate. This includes illness, other business arrangements, transport/travel delays or any other reason. The company that the Buyer is representing must either send a replacement delegate or pay the cancellation fee. The person(s) who completes this booking form regardless of their position/job role within their company will be committing to the attendance of their company to the forum.

  • Unless DP Events Management Ltd has been paid in full or The Buyer has made a special agreement in writing, no guests will be allowed to join the delegate at the forum. Any guests will be charged the full hotel rates/costs and billed directly by the hotel for immediate payment.

  • Any delegate with special dietary requirements must make DP Events Management Ltd aware of this at the time of booking. This includes providing us with a detailed brief of your specific allergies. Whilst DP Events Management Ltd and the venue can do all they can to accommodate requests, there will be surcharges incurred and these will be discussed and charged to the delegate. DP Events Management Ltd will not accept any responsibility for any incident that may arise (including medical conditions) at the forum.

Company Profiles

Buyer delegates must provide DP Events Management Ltd with a profile summary of their business/company and its purchasing activities. This will form a company profile page that is printed in our forum literature and booklet. DP Events Management Ltd will ask you to confirm to us your text. If DP Events Management Ltd do not receive your text within the time scales set, DP Events Management Ltd reserve the right to write a profile on your behalf. If this is the case, DP Events Management will not be held responsible for any misinterpretation, spelling or grammatical error that may occur.

These terms and conditions are governed by the law of England and Wales. DP Events Management Ltd is a limited company registered in England and Wales. Registration Number: 5999870 Register office: The Old Dairy Farm, Upper Stowe, Northamptonshire, NN7 4SH, United Kingdom

Check this box to confirm your booking and acceptance of the above terms and conditions *

You agree that DP Events Management may collect, use and disclose your personal data which you have provided in this form, for providing marketing material that you have agreed to receive, in accordance with our data protection policy. To view our Privacy Policy please click here
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Name of person authorised by the above company to make this booking

The date and time of your submission along with the IP address of your computer are recorded as part of this process

Submission of this form commits you to the stated terms & conditions.

About Us

This policy is issued by DP EVENTS MANAGEMENT LTD, Wing House, Berridges Lane, Husbands Bosworth, Leicestershire. LE17 6LQ

Protecting Your Information

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where we may request personal information from you.

This privacy policy only covers this website. We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit.

Information We Collect

This notice applies to all personal information collected or submitted via our website. On some pages, you may be able to book events, make requests, and register to receive further information. The types of personal information collected at these pages are:

Name, Address, Email Address, Phone Number, Company Information

We also collect payment information when booking a suppliers place.

On some pages, you can submit information about other people. For example, if you book an event online and want it sent directly to the attendee, you will need to submit the attendees address. In this circumstance, the types of personal information collected are:

Name, Address, Email Address, Phone Number, Company Information

We also occasionally record calls for monitoring and quality purposes.

The Way We Use Information

We use the information you provide about yourself when booking onto an event only to complete that instruction and ensure that we maintain high levels of customer service to you. From time to time we may use this information for marketing our events and from time to time share this information with relevant 3rd parties. Please contact us in writing to the above address if you rather we didn’t.

On rare occasions it may be necessary for us to communicate with you for administrative or operational reasons relating to the services we have provided to you.

We use the information you provide about someone else when booking them onto an event or to confirm the booking, from time to time we may share this information with outside parties who may have relevance to your organisation. If you would like to opt out from sharing this information with third parties then please click here.

We use return email addresses to answer the email we receive. Such addresses may be used for the purpose of sending further relevant information to you regarding our events, it may also be shared with outside parties. If you would like to opt out from sharing this information with third parties then please click here.

Please click here to receive further updates on our portfolio of forums.

We use anonymised and aggregate information to better design our website and to share with partners. For example, we may tell a partner that X number of individuals visited a certain area on our website, or that X number filled out our booking forms or to request further information, but we would not disclose anything that could be used to identify those individuals.

Finally, we may use or share the personal information provided to us online in ways related to those described above but will always provide you with the opportunity to opt-out or otherwise request to stop such related or unrelated uses.

Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.

Any personal information you provide may be used to verify your identity and assist us in preventing or detecting fraud. As part of these checks your information may be disclosed to credit reference agencies, who may keep a record of that information.

Access or Correct Your Information

You can withdraw your consent to processing or access all your personal information that we collect online and maintain by writing to The Data Protection Officer, DP EVENTS MANAGEMENT LTD, Wing House, Berridges Lane, Husbands Bosworth, Leicestershire, LE17 6LQ.

We use this procedure to better safeguard your information. If you are requesting copies of data a fee may be payable.

You can correct factual errors in your personal information that we hold by sending us a request that credibly shows that there is an error in our records.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Email activity

We may collect information relating to how you respond to our emails and whether you open them and click the links.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please email




Wing House, Berridges Lane, Husbands Bosworth, Leicestershire, LE17 6LQ, UK


+44 (0)1455 559 248